سياسة الخصوصية

Privacy Policy

Last Updated: June 7, 2024

Welcome to Martam ("we", "our", "us"). Your privacy is of utmost importance to us, and this Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or make a purchase from our store.

1. Information We Collect

Personal Information

When you visit our site, register for an account, make a purchase, or contact us, we may collect the following personal information from you:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information (such as credit card details)
  • Any other information you choose to provide

Non-Personal Information

We also collect non-personal information about your visit to our site, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Referring/exit pages
  • Date/time stamps
  • Clickstream data

2. How We Use Your Information

We use the information we collect in the following ways:

  • To process and fulfill your orders, including sending you emails to confirm your order status and shipment.
  • To respond to your inquiries and provide customer support.
  • To send you marketing communications, where permitted by law.
  • To improve our website and services by analyzing user behavior and preferences.
  • To protect against fraud and unauthorized transactions.
  • To comply with legal obligations and resolve disputes.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
  • Legal Requirements: We may disclose your information when required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owners.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, secure access protocols, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccuracies in your personal information.
  • Deletion: You have the right to request that we delete your personal information.
  • Objection: You have the right to object to our processing of your personal information.
  • Restriction: You have the right to request that we restrict the processing of your personal information.
  • Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at vertexstore.ae@gmail.com.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our site. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. If you turn cookies off, some features of the site may not function properly.

7. Third-Party Links

Our website may contain links to third-party sites. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete such information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Martam
Email: vertexstore.ae@gmail.com

Thank you for choosing Martam. Your privacy and trust are important to us.


By using our site or making a purchase, you agree to the terms of this Privacy Policy.